Release notes
TIP: Looking for release notes for all Axiom products, including current and previous versions? Click here.
NOTE: Download a PDF version of the release notes here.
About the release notes
Syntellis is pleased to announce the 2022.1 release of Axiom Contract Management. Each product release provides new features, enhancements, and configuration options to meet your needs. Many of these features and enhancements are a direct result of your feedback and suggestions.
The purpose of these release notes is to provide you with the following:
- High-level descriptions of new features
- Information to know before upgrading
- Steps for preparing for and scheduling your upgrade
- List of fixed issues
TIP: Periodically, the release notes are updated when new information is available, including patch release fixes. To view the latest release notes, we encourage you to view them in the Axiom Contract Management online help. On the help home page, click the Release Notes link at the top of the page.
New features in Axiom Contract Management
See What's New.
What to know before upgrading
IMPORTANT: You must apply the Axiom 2022.1 upgrade before applying any 2022.1 Axiom product upgrades. Axiom upgrades are backward compatible so you can upgrade different products at different times, but you must upgrade to the Axiom 2022.1 before the first product upgrade. Refer to the Axiom 2022.1 Release Notes and Axiom Healthcare Suite 2022.1 Release Notes for considerations before upgrading.
When upgrading to the 2022.1 version of Axiom Contract Management, note the following:
- You can replace Syntellis reports. Any report that you created or saved under a different name remains unchanged. Revised reports are available in Document History.
- Any Syntellis report that was moved to a new location is automatically moved back to its original location.
- Syntellis product templates and calculation method libraries are replaced.
- Product task panes are replaced.
- Process definitions are not replaced.
- Driver files are replaced.
- Security roles and subsystems are reset to their configured settings. Your user security exceptions remain intact.
- Specific items that are configured as part of your company or organization’s implementation such as imports, exports, driver files, and process management files, remain unchanged. Any required modifications to these areas are covered in the release notes.
Preparing and scheduling upgrades
Summary of the upgrade process:
- Review product release notes – Review this document to become familiar with the new features and functionality.
- Schedule an installation date – Submit a request to your organization’s Axiom System Administrator to contact Support by creating a support ticket to schedule an installation date and time with at least three days of advance notice. The request should include the following information:
- Axiom platform version.
- Axiom for Healthcare product and version.
- Whether to first refresh and apply updates to the Axiom test sandbox with a copy of the production instance of Axiom. If so, provide the earliest date that Syntellis can do this.
- Propose an approximate two-hour downtime window when Syntellis can apply updates to the production instance of Axiom during regular business hours, Monday through Friday 7 AM to 7 PM Central (except holidays recognized by Syntellis).
- Complete manual configuration updates – After installing the upgrade, review any manual setup steps to enable features for this version.
Getting help and training
Syntellis provides world-class resources at your fingertips directly within the Axiom system. Axiom Help provides topics, knowledge base articles, documents, webinar/training announcements, and videos to guide you through managing your system. To access these resources, do any of the following:
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Online help – From the main menu header, click Help, and then select Contract Management Help. The Contract Management Help opens in a new browser window.
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Contextual help – For selected Axiom Contract Management main pages such as the Contracts page, Drill-Down Reports page, View a Claim, and others, accessing the help from these pages opens the online help topic related to that feature.
Syntellis Central
Syntellis Central provides centralized self-service content and resources for the Axiom Contract Management platform and suite of products. Using Syntellis Central, you can:
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Search help across all Axiom products.
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Access tips, tricks, and best practices in our knowledge base.
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Find training and certification content including on-demand, video, webinars, labs, and instructor-led courses.
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Submit a Support issue, find suggested content, and manage any outstanding issues directly with Support.
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Review open Software Service project status and details.
Issues fixed in 2022.1
The following table lists the resolutions for issues addressed in 2022.1, released on May 23, 2022:
Web systems
| Issue | Description |
|---|---|
| PFB-07647 - CM Subrate Error Message (3/18/2021 - updated error for 2021.1) [36639] |
Summary: When users imported s a Translation Table file for a Line Item MPR on a clause or term, if they did not specify a subrate, a message displayed stating that the file was not imported because the subrate cannot be null. Resolution: Removed the error message for imported translation tables that have no specified subrate. If the user does not specify a subrate, the system automatically enters a zero (0) in the subrate field. |
| PFB-08597 - CM - RevCodeIncidental - all line items not marked as paid [45367] |
Summary: When a contract clause had a Rev Code Incidental, if another clause or term below that clause also had the same code, the code was paid on twice instead of once. Resolution: Fixed the logic so that it correctly pairs matching line item codes for payment as expected. |
| Case Number 00450633 - Contract page filter for contract name not holding when returning to Live contract list [121486] |
Summary: When users filtered the Contracts page to access a contract, after working on the contract, when they returned to the Contracts page, the filter was lost and users had to refilter the list to get to the contract they were on. The page filter settings were supposed to hold until users cleared it. Resolution: Changed the code so that the filter is retained until users remove it. |
| Case Number 00450637 - Unable to print a voucher - will not fit on a page so data is lost [121487] |
Summary: When users printed a voucher, some of the voucher was cut off and did not print. Resolution: Added media print settings to the code so that the voucher prints correctly. |
The following table lists the resolutions for issues addressed in 2022.1.2, released on July 18, 2022:
| Issue | Description |
|---|---|
| Simulation Mapping for Prof Reporting (Patch 22.1) [146947] |
Summary: In Drill-Down reports, users could not see the expected payments from their mapped simulations for professional claims. The UI was only mapping simulation environments that were specific to institutional claims. Resolution: Created a stored procedure that directs the UI to the Professional data table. |
No client-facing issues were addressed in 2022.1.3, released on August 15, 2022.
No client-facing issues were addressed in 2022.1.5, released on October 10, 2022.
No client-facing issues were addressed in 2022.1.6, released on November 7, 2022.
